Field service software for plumbing companies
A plumbing schedule rarely survives the morning. A leak comes in at 8:15, the water heater swap slides to the afternoon, and somebody has to tell the customer. LLUMIFIELD is the one place a small plumbing company runs that day: the board, the customer texts, the estimate, the invoice and the payment.
One flat plan per company: $99.99 a month, $49.99 a month for your first 3 paid months, with unlimited users. Every new company gets a 14-day free trial, no credit card required.
How common plumbing work runs
| The work | How it runs in LLUMIFIELD |
|---|---|
| Same-day leak or clog | Add the job, drag it onto the closest technician on the dispatch board, and send an On My Way text with an ETA. Move a job and its customer reminder moves with it. |
| Water heater replacement | Build the estimate on site with a photo on each line, send it for online approval, and set a deposit due on acceptance. An accepted estimate becomes the invoice. |
| Repipe or remodel rough-in | Keep the job in a project with multi-day visits, daily logs, photos and materials. Bill it in installments, and use a signed contract if the scope needs one. |
| Yearly commercial visits | Set a recurring job so the visit comes back every year, and pair it with a recurring invoice if the account is billed on a schedule. |
Keep the board honest when the day changes
The dispatch board has one column per technician and a separate column for unassigned work. New calls wait where the dispatcher can see them, and a drag assigns one. Two-person jobs go out as a crew, and the map shows the day before the trucks leave. If you want the deeper playbook, read scheduling board best practices for small crews.
Customers who would rather not call can use your public booking page. You decide which services can be booked and who can do them, and requests land in a Booking Inbox where the office can confirm a time, offer other times, or decline. It is a request queue, not a phone system, so urgent calls still come to your phone.
Quote the replacement while you are still in the basement
Replacement work is usually won or lost in the first day. Save your common parts and services in the catalog, then build the estimate from your phone with a photo of what you found on the relevant line. The customer gets a link with Accept and Decline buttons, and you can see whether they opened it. Our guide on how to send estimates that get approved faster covers the follow-up rhythm.
See which plumbing jobs actually made money
Pick Plumbing when you set up your company and LLUMIFIELD gives each catalog item the usual cost type for the trade: hourly items and installed services count as crew time, and parts are bought per job and costed by receipt. You can change any of them. Labor comes from your payroll or an hourly rate you set, and drive time comes from the route, so profit per job reflects more than the parts bill.
Get paid before you pull out of the driveway
Turn the job into an invoice and take the card on the spot with Pay on this device, which opens Stripe Checkout on the technician's phone, or text a pay link. Card and ACH are both supported, and you can list other ways to pay, like Zelle or Venmo. Payments flow back to QuickBooks Online or Zoho Books. More in contractor invoicing: get paid on site.
What LLUMIFIELD does not do for plumbers yet
- No inventory or truck stock counts. You record the materials used on a job, but the app does not track what is on each van.
- No supplier flat-rate price book. The catalog is yours: build it or import it from CSV or Excel.
- No consumer financing for big replacements, and no card reader or Tap to Pay yet.
- No App Store app yet. LLUMIFIELD runs in any phone browser today, and edits made without signal sync when you reconnect. The iPhone app is coming soon and the Android app is in testing.
Frequently asked questions
Is LLUMIFIELD built for plumbers?
LLUMIFIELD is a field service CRM for trade teams, and Plumbing is one of the trades you can pick at setup. That choice sets the usual cost type for each catalog item. The scheduling, estimates, invoices and payments are the same for every trade.
How much does it cost for a plumbing crew?
One flat plan per company: $49.99 a month for your first 3 paid months, then $99.99 a month, with unlimited users. Adding a plumber or an apprentice does not change the bill. Every new company gets a 14-day free trial with no credit card required.
Can technicians use it in a basement with no signal?
Yes, for field edits. Status changes, notes, tasks, materials, photos and clock-ins are saved on the device and sync when the connection returns.
Does it work with QuickBooks?
Yes. Customers, invoices and payments sync in both directions with QuickBooks Online or Zoho Books, about every 15 minutes or on demand.
Other trades and comparisons
HVAC · Electrical · Handyman · All trades · Compare LLUMIFIELD with other tools